How to reschedule or rebook a session
Use the link in your booking confirmation email to move, cancel, or book another session — but watch the 24-hour cancellation window.
Quick answer
Use the booking link in your confirmation email to reschedule, cancel, or book another session. The same link works for all three actions.
If you've lost the link, the master booking page is: tidycal.com/advancemed/strategy-call-prepaid
You must reschedule or cancel at least 24 hours before your booked time. After that, you'll need to pay for a new session — see the Refund policy.
Step by step
Open your confirmation email
Look for the email titled "Your AdvanceMed appointment is confirmed". The booking link is near the bottom.
Click the booking link
The link opens your booking page on TidyCal — our scheduling platform.
Pick the action
- Reschedule — select a new date / time.
- Cancel — release the slot.
- Book another session — choose any future slot in the same flow.
Confirm
You'll receive a fresh confirmation email and a text reminder the day before your new appointment.
Booking another session for the future
Existing clients can book future sessions through the same link without going through checkout again, provided the booking is paid for (e.g. you're on an active coaching package). For one-off paid sessions like a Clarity Call, you'll need to purchase the new session before booking.
Can I have someone else attend in my place?
Coaching is non-transferable — sessions are sold for one named client. If you'd like a colleague to engage, they should book separately.
Trouble with the link
If the link is expired or you can't access TidyCal, email support@advancemed.com.au with your registered email and preferred new time. We'll either rebook on your behalf or send a fresh booking link.
Last updated 4 days ago
Built with Documentation.AI